This is quite unethical fund company, notoriously extorting money, threatening to ruin credit, forcefully including leasing Small Business owners- **** BE CAREFUL WITH THIS UNETHICAL LENDER***** Balboa capital has a very deceptive business practice. They will continue to bill the quarterly payments after the lease is finished. They have not responded nor returned although I have asked them to repay security deposit and the payment several occasions keep charging/ sending bills. They'll slip all sorts of fees. They have quite deceptive fine line conditions that puts you if you've told them to finish the lease arrangement. The customer service people are essentially very sneaky and educated rob and to steal small company owners. They are still currently practicing predatory lending. They would not refund the security deposit and unauthorized payments. They will frequently try to add junk charges on their invoices -- For Example -- they will add charges even though insurance has been always covered and proofs sent to them. If you do not catch them, They're in charging fees anytime they 11, notorious. Junk fees have been charged by all along the condition of rent this notorious lender. You are dealing with Financial Vultures at Balboa Capital. They've an amazing [email protected] People are educated in that department to extort money. There customer support section is actually not for customers. They will say you've got two payments left or one payment left when I inquired but will keep charging beyond these one or two payments. Quite told them We don't want to maintain this equipment after the lease payments have been done, customer service rep stated no problems -- you have two more payments left under the lease. I called them after the two payments were done and the customer service rep says oh, you have yet another payment. That blew my mind. I requested them to send payment statement. I inquired the Rep -- I'd asked no longer payments and I'm not using such servers (rented equipment) for the last 7-8 months, you need to select them up or that I could send where you want these shipped. The rep says -- please send a letter and will see what we can do to get you out of this. Sent them with the letter by certified mail you have four quarterly payments left as we renewed you automatically in an yearly contract. But the contract's paragraph 16 has monthly payment provision for later rental rental and there isn't any quarterly payment provision. However they keep sending quarterly invoice to trick you. That is a trick that a business operator won't find out that the rental term is finished employed by them. They won't ever send you some directions where to return the equipment as they wish to forcefully enroll you in a lease for 4 more payments over and over again (This really is their internal match ). Tried speaking with the manager of the customer support section and that was pretty much wastage of time. Very rightfully -- this creditor HAS ZERO customer service. The supervisor was worse as it could get. She did not wish to look at some documents. She asked the dates and time I spoke to the customer service section 9-10 months past? How would one remember the dates when you've spoke to their customer service department? Can she remember what she ate? How a lot of people really write and document the conversation dates they have had with somebody during the year. The customer support people were spoke to by me frequently. I felt they're dishonest from day one when they began slapping junk fees. If I were to take care of an ethical company -- they won't ever ask such questions. This kind of creditors are a pity in the Finance Industry.
Was forced to modify my review. I have provided my balboa loan information in private to confirm I am a customer! Seemingly, balboa was quite upset by my truthful and provable overview of their company as they're forcing. Com to force it to change. I will leave it. We were told one thing in writing by th3 salesperson who subsequently changed the paperwork on balboas end. The store we purchased from still had our initial copyalong with everything sent to and received from balboa. We've got absolute proof of what happened to us. Our loan paperwork wasn't sent to us, but rather to completestrangers from balboa, and it was admitted by them. We've been dealing with being overcharged on nuisance fees and have had balboa talk to straighten out the $130/mth noninsurance fee that never should have been billed because we have insurance. Every time balboa and insurancereps spoke together, they only asked one page. Need something else although they kept claiming only 1 thing was required but then would find fault inside. After seven months that it is finally accepted by them but as they promised rather than refunding the fees , they abruptly said they needed a paper! So here we are a YEAR later, still attempting to make them joyful yet they keep changing the newspapers! A company that is valid tells the insurance representative they are directly speaking to what needed in 1 phone call. So far we are on telephone 30 with balboa. You decide what that means to you. ***Be sure to read up on past lawsuit, particularly class actions suits, before you decide to do business with a business. *** Also consult the attorney general of this state the company is in! We have duplicates of our loan papers which were somehow distinct from what our Advisors filed. (we've got the originals! ) ) And this company has been a NIGHTMARE with lease terms that are ambiguous and hidden clauses in the paperwork until AFTER a 2 page contract is signed by you, that you are not given. We FEEL they lied to us. We FEEL duped by balboa funding. They'll tell you multpile t things that are different, refuse to move a supervisor you, and you never talk to the identical individual twice. They don't mail hard copies of your paperwork and email, which would be OK except ours was emailed by them into the wrong address! THEY FIX THE LOAN TO WHERE YOU PAY THE FULL Quantity of INTEREST EVEN IF YOU PAY OFF EARLY THEN CLAIM THERE ARE NO EARLY PAYOFF FEES! They overcharged us by nearly $ 1500 and refusing to accept our insurance! There are a number of other issues such as impolite balboa workers. Ever accessible, they refuse to phone back once you leave voicemails, hold times on calls might be 20 minutes, etc. Think CAREFULLY about going into business with this particular particular soul.
I recommend that you stay far away from Balboa capital. Their contracts are so one sided in their favor it is ridiculous. Subsequent to the end of the lease together with the equipment's return, they still claim they never received the gear. They still claim that they never received it although I delivered the gear back UPS. Payments and all checks were created either by ACH or certified but the boy still claims the payments were overdue. Balboa capital looks for any reason to include additional fees, lie about payments received late. They have wording in the contract in which you have a period of time to not renew your lease or return the equipment. This is an effort on their part to extort money from you. I have mailed dozens of letters, faxes, and phone calls. They have never responded back to me or return my phone calls or answered my letters. They claim they never received the equipment that is least back to them in the time that is specified and with the proper notification even though UPS sent the gear using a return signature showing that the equipment was received by them. As soon as I sent a certified letter stating that they not answered back to me personally and completely ignored it. They give a dollar amount when they send an invoice. There are many complaints against Balboa capital which were registered with the California Attorney General's office. I advise that you never discharge any equipment from them and stay far far away from the company. They make threats, are shysters, and are. They respond to letters that are certified or never return my telephone calls. Balboa capital shysters and our day crooks. Please find a Nother leasing company and never utilize Balboa capital. Do your homework and get the state Attorney General's office, or assess the hundreds of poor reviews online regarding Balboa capital.
My company got three leases from Balboa and had difficulties with each of these. They will say almost anything to get you to sign. The line of credit attracted us they gave us, only to find out later that other leasing companies were prepared to provide us the terms , including not requiring the business flaws to be accountable for the lease. Once the leases began, Balboa began racking up fees it never occurred to us might be charged. Their contract is not just biased in their favor however, is full - and they never miss a chance. They charged late fees on the late fees and us a charge, and failed to credit a payment of ours. Our salesperson was unhelpful. We made the error like others who commented here and on one of our rentals to choose a full buyout, they did not credit us. The fact that nowhere in their statements or site is there some information about the present status of the lease lets them keep charging you since you miss their deadlines, or in our case we had been made to auto-renew our lease for another year on gear we no longer desired, even though we gave them advance notice it wasn't"enough" according to their peurile contract. They claim to send you but we have no such matter, and felt manipulated by them. Our accounting department has gone mad trying to stay one step ahead of Balboa. And now that we finished our final lease they charged us a $250"termination fee" when we "terminated" the lease; it only ended. So require months to fix and much more months to charge your account, they have your ACH information. I've never done business. Notice how each of their reviews that are good has a first name only, however, the accurate reviews have last and first names? They are still at it. If you would like to work with an excellent outfit, contact me and I'll be pleased to provide testimonials.
Dont do. Dont do it. Dont contract. Call me and ill explain the reason why. I have been lied to. deceived. My god. it goes on and on. The worse and rudest staff have ever noticed. How can they sleep at night? I have never been treated. talked to. Or handled in my life as awful as balboa capitol. After we paid all the high marked up payments I asked what we'd get for evidence we were done for this organization and we owned it of course then and only then I was asked if I want to then buy the machine?he told me then they'd pick this up or I could purchase it? Do you think I made the previous 5 yrs payments for. Jay (who once you call the company they dont even no he works there)hung me up when I said there testimonials. online. I speak gladly about my company reviews cause we do business that is good. Our word is our bond. Been here for 16 years and will probably be here for 16 more. One day I had alot worked out with elderly vp and dave and called and he was gone. Noone stood him up. In wrtiting get everything for certain. They won't stand behind whatever else. Im want the president of this company to call me. peopele. people . Dont be confused when you sign it starts and they are nice at the beginning. The nightmare I cant wake up from. Im a vet they treet me and because this happened
We funded a piece of equipment through Balboa and coped with their account rep to get the loan done. Then once we signed his responsiveness and attitude changed. Whats most frustrating is that he told us that we had to get insurance on the machine and once we did we'd be reimbursed the $500 fee that they charged us each quarter for not having insurance. We did finally get the machine insured but when we requested to have the payments refunded he referred us . She was hands down the most dishonest and rudest individual I've dealt with since starting my business. I sent her an email direct from Field stating that the insurance fee would be refunded and she refused to refund. As soon as I asked her to speak with whomever her boss was who made the decision to not honor their refund she responded with a"that would be me" with no additional response. I would never recommend this company to anybody who wants to conduct business with a dependable financing firm. They burn you on the backend and will churn you through.
They helped me out when I wanted my loan and it was fantastic! However when and just how they pulled from my account differs. And when I called for help all I get was reference the page and figure out it pretty much sums up the aid they gave me. They forced placed insurance and also when I asked about it that they simply said look and figiure out it. No assistance what so ever. I thought it was cared for but they keep pulling extra money, it'd be taken care of when I called in I had been told and I would receive an email with it. still waiting. So in the end. Customer support isn't although yes they are a excellent business that will assist you get money and what they do and say they don't follow up.
My experience whenever making a purchase is communication, I didn't really get that with this company. I wanted to place a down payments with this truck to make my payments lower, I wasn't asked if I wished to put anything down, was never told how much the a. p. r could be, was sent in the contract how much my payment would function as account number only, rather than being connected with and speaking to an individual. Scott seemed like he was a wonderful man but thinking about going to the gym. I got somewhat more aggravated and wished I had taken my business elsewhere, I wasn't gonna do this survey cause I wanted the ordeal placed behind me, but hopefully I never have to Manage this firm again sorry
Jarret was our salespeople and he refuses to call back -I've made many, many telephone calls. He answered but needed to consult a supervisor on the difficulties when I called from my cell phone. The first quarter payment was used by them for a rental. Nobody from the organization is going to discuss the problem. The wording is deceptive - but the way they apply the obligations isn't misleading. I would really like to talk with somebody in Balboa about this matter, get it straightened out and post a review. ( Do not hold your breath waiting for that). I feel that I was mislead and totally ripped off.
Ruben is my go to guy and generally last, although I really don't do a great many deals. He streamlines this process easy, and also to my clients that he works with, they say how easy it was to purchase the trucks. I use a lot small businesses, in which the owner, is the bookkeeper, CEO, CFO, hired help, and custodian, therefore that they don't possess a great time to experience the cumbersome processes other fund companies and dealerships put people through. Direct funding, the response, make my customers so much more easy along with mine, making me look good.
They're very right forward. I managed to accomplish my objective of getting funding for a truck purchase. The repetitions are extremely down to respectable, earth and work on your schedule. I'm quite pleased with my rep Lisa Gargiulo. Never once did I feel afraid to share my private details, Though my procedure was online and on the phone. They are very technical making sure all files match, correct spelling etc., overall I would recommend them to anybody looking for financing without tons of headaches. Thank you Balboa for a experience
Do not be late, a day. This business is keen to jump the gun and include fees. We pay on a auto pay from our checking account and they shifted a fee The due date has been 12/9 was then levied by the due date. As paying o the 14th, we had it. We obtained collection calls, dangers to turn over to collections, a late fee and several e-mails regarding penalties if payment wasn't received 35, plus a fees that would be levied. Terms are favorable to the sustainability of Balboa. Be cautious. Working with this company is swimming with sharks.
Just finished up a second transaction with balboacapital.com in less then a year and I must say the second time was even simpler. Doing business together has been about as straightforward as it can get in my opinion. I simply called my representative Anthony gave him the amounts and the salesman's telephone number and the two of them worked all the specifics out. All I had to do was pick the gear up and sign the papers. Looking forward to a long relationship with those men. Thanks Matt's Tree Service
Our equipment is constantly imported by us from abroad. It had been our experience that equipment financers prefer not to finance equipment that was imported. A cold call from Balboa Capital just before delivery and they agreed to finance our equipment within a few days and paid for 2/3 of the cost by cable. We installed it and obtained our equipment. The speed of approval was terrific. Without Balboa Capital, we would have to loan 100% to pay for equipment very much needed.
I was given a payoff quote after our insurance company paid off the complete amount they charged me a monthly charge. They then respond to me, or wouldn't answer their phones. I had to phone the supervisor Venecia who had been aggressively rude, she explained she will bill me MORE and that if the amortization to our accounts conducts, it will demonstrate that they took a loss. This is with. I had to ask the supervisor to lower her voice several times. BUYER BEWARE.
Our firm used Balboa to finance the purchase of storage containers. I was quite pleased with service the Company and procedure. The agent we dealt with was not pushy, had a rapid turnaround with the application and funding process, and communicated well. Equipment lenders have been used by me in the past but will continue to utilize Balboa going. We were very happy and would highly recommend. Brad Hauss Smooth Move Charleston, SC
This is our second loan via Balboa. The first was to get a truck. Knowing that there was a tank which we would need for this particular truck Balboa kept in touch with us to determine if we had been prepared to move on into another phase of getting the tank since the tank had been more. When we were prepared to buy the tank, they'd all of the paperwork to us in 24 hours and prepared to move forward on it. Thank you.
A sales rep at balboacapital.com ran my credit report without after I brought this fact then denied to so much as apologize & consent. After that he continued to solicit me with marketing emails when I advised him to take me off his record he wrote me an insulting email asserting that I was only upset because I wasn't approved by them and that he had my permission. Steer clear of these guys.
Each of the individuals I have dealt with at Balboa where nothing set useful and professional. Just issue, which I knew going into the arrangement since I've delt with this material needs to be a little more upfront with costs & insurance needs. Its on a signed document on a page but it needs to be also introduced upfront when numbers are explained and revealed.
I refer people to Balboa to their financing on a regular basis. Balboa consistently make the process quickly and easy for my clients. My rep, Alex, functions diligently for our clients. I can't say enough good things. Equipment is a huge deal, Alex and BalboaCapital make the procedure easy so clients can start making the best use of their buy straight away.
I believe that many sales people could agree that getting financing for our clients is a PLUS but getting them funded is a PAIN. Steve B. in BalboaCapital was great. When I call, he seems to always pick up and my customers report he is attentive to there needs well. My boss claims that funding is really smooth also. I'd advise you to give Steve a chance.
We needed to rent some capital equipment for a new contract. And confronted a lender, with our lender with a cumbersome, protracted and lengthy process, a simple program attempted with Balboa. The application was approved at a competitive interest rate AND Balboa worked to get! This is one legit lender that wont take you for a ride and you can take that!
My concern always is if they're going to do from going 28, something which could hinder or perhaps stop a bargain when using a financing company. In working with Frank at Balboa, I will say that the company expects the hiccups that could happen and is ready to do whatever is required to maintain the momentum going. No bookings with this group at all!
Matthew Bramlett has been valuable for my organization and I cant thank him enough for his help. While keeping me in the loop everystep of the 15, he was concise and quick. Even after my deal has been completed I call on Matt for questions and that he gets back with me. Matt is like a friend and I appreciate his attempts past, current, and future.
Garret was very helpful - remained on top of the process the whole way. We had a little static from the credit section because my machines was used and that I purchased it - they had to confirm since most auction services are just agents, who owned the equipment. But we got through it. I would give Balboa shot at quoting another equipment lease.
Did a deal with what we believed was an salesman. Told us the lease was a payout that is full and in term's end it was supposed to be dollar buyout. Wound be their end of duration division screwed us and a lease we paid what we must have. Also found a clause where Balboa charges interim rents for close to 3 months. They will be used by never
Marcello at Balboa has managed our equipment leasing and I couldn't be happier . I've used other leasing companies in the past and there's not any comparison between both low costs of doing business and the service we receive. When Balboa received our business they had been one in 5 firms providing us. They are the only company we 8, today.
Dave seems nice enough and was quick to move but we ordered our gear, quickly delivered our paperwork and what looked like an payment for a rental and its a month and my seller hasn't yet been paid. I relayed to my seller the expectations given me and also they weren't accurate. Seems like I'd have been better off heavy and paying cash.
As far as financial business's to help small business grow, I would highly suggest balboacapital.com, they are fast with funding, and very fair with all the rates, so we can get the equipment we want today, without putting yourself in a bad financial situation. I'll defiantly be using them when my company hits on another growth spurt.
Used Balboa for the very first time. I shipped in the charge program. And had an approval in less than 10 minutes. I was really satisfied with the response as my client was in my office needing to leave the same day with the truck. Will happily recommend them to anyone! Thank you Scott Arwood with this for your help.
Anthony Silva at Balboa Capital is the absolute BEST!He is very knowledgeable and finds the right solution for my requirements. He remembers and listens and he does not try to sell something that you do not need to you. I trust him and would not use anyone besides Anthony. He will not disappoint!
We've been using Balboa for 5 decades for all of our equipment and fleet needs. I can't say enough about how good they've been in helping us develop our company. Easy great rates and terms. I can always rely on Balboa and may never have done it without their trust in us. Kevin Hudson HudsonSiteControl
Leslie Nugyen has always been there to help me with some of my financing deals. She has managed to give me plenty of valuable information on the best possible routes to allow them and my customers fiscal situations to take to complete any deals we've. I would highly recommend her and the job she does!
Marcelo was great to use. He made things happen when my firm needed it. We've been in business for a year and the banks were telling us no because of only annually. That's when I found he and Marcelo wanted to help and see us grow. Due to his company and him we're doing great. 5 stars for this man!
Among the customers that are simplest to work with. Would issue 5 stars but they don't have programs for rebuilding credit. There are a whole lot of good people who have had bad things happen. They need programs from companies that are good not guys trying to take advantage of the situation!
I've had experiences with balboacapital.com and I Have never been disappointed in our transactions. They are quick, courteous and I will do business with them. They are good folks to work with. If you give with the imformation they request to them, the procedures go. Kathy @Q EFS, INC..
Mathew Bramlett has been. He's helped our companies get to the capital needs we need to get to to meet order deadlines and continue my capital requirements. We've observed business growth because of our connection with Balboa and it is greatly appreciated by us! -Thank you so much Balboa
I had a Terrific Encounter with David White in Balboa Capital.They are extremely responsive and a great organization to use. David finds the ideal solution for you and they can find the deal done quickly. I would highly recommend them. Steve DiPasquale CEO Sourcingpartner, Inc..
Balboa Capital has done a great job in helping our company find a way to fund multiple capital projects. Flexible and fast options that satisfy the requirements of our company have been provided by them. They are highly recommended by me and look forward to continuing business together.
Matthew was very responsive and brilliant to telephone calls and emails. The sole issue is that we had a lot of unnecessary extra back and forth for updates because the payoff bills did not contain a per diem (not Matthew's fault). However, for that problem, I would have given 5 stars.
It took their insurance department almost 10 months to inform my insurance company what they wanted for your tractor I purchased And for 130 bucks a month Charged me. I pay my insurance carrier a little more than that for a year for your tractor for my farm pain in the ass to deal with.
They are currently working to modify their openness to work with you. After mails on how unhappy I was using the rental, and 3 decades, they eventually allow me payoff my lease. They did work together with me about getting a payoff, although my lease cost me WAY more than it should.
This was a good experience with a lender! Stephanni was so Excellent and kept me in the loop of my financing every step of the way! I cannot state enough to my expertise with this trade. Thank you all at Balboa Capital. Hopefully my business shall grow and use you. Thank you
Have worked on leasing commercial restaurant equipment and Balboa is best tier when it comes to professionalism and great rates. Personally, I couldn't ask for a more informed, knowledgeable, or dedicated account manager and utilize Alex Morman. Alex Restaurant Appliance Depot
Communication was great, the process was really smooth. I would recommend Balboa Capital to anybody looking for equipment financing for their enterprise. I love to work with individuals who are honest and straight forward and that is what I found with Balboa Capital. Thanks!
After sharing of My sensitive Private information with me practically disappeared decided to Not answer emails or Telephone calls, the gentleman Who was working and after I called Customer Service is because technically he doesn't even have a supervisor, transfer me
I agree with the post below- Balboa truly is one of the banks that are best whom I work with. I couldn't ask for business people that are more responsive and knowledgeable. Personally, I work with Alex Morman- he is extremely helpful and goes over and beyond to assist me.
David Alishan supplied Jaime and Marissa, in addition to outstanding customer service throughout the entire loan process in ensuring that which was completed smoothly and as quickly as possible. I recommend BalboaCapital for your next SUBWAY project. Very, very pleased.
I've two agreements with Balboa Capital, both done by Matthew Bramlett. He is an outstanding person who has produuct and topic knowledge together with customer service. I would not search for another funding source provided that Mr. Bramlett is servicing my account.
Excellent- Working with Balboa Capital has been such an ease! They were able to receive our business financing in a manner that is timely. Our sales supervisor worked tirelessly to be sure everything went fast and smoothly! Would recommend this company to anybody!
Balboa Capital is a technology-driven online lender that provides small business owners nationwide with fast, hassle-free solutions to fund their companies and purchase business equipment.
Contact:575 Anton Boulevard, 12th Floor