From becoming to acceptance and financing issues Roadrunner has made my F&I life simpler. If you are in a hurry on account of the fact that entries sometimes auto-place to the next block, although information entrance is somewhat aggravating the portal site is simple to navigate, and other times it doesn't. But that is the worst thing about Roadrunner. The deal structure page has eliminated my need for a calculator; it informs you in real time exactly what your budget that was backend is as you change things . You don't have to do a thing but plan your assault! Funding is dang-near instant. Contracting is age. Absolutely great customer service. Quick. And obviously there is a culture to get your problem fixed now. Lovem. And why my company with them has plummeted, that my Sheffield rep would like to understand.
These folks are the most worst, they accept a loan but inform you that they simply cover 85 percent of their loan leaving you to pay the rest, and on top of that you have to pay all the interest upfront, on top of 20% of the entire cost of the loan. However, this is the part that gets me , After you pay all that you wind up paying half what you're trying to get financing for, but they still have you financed under the full amount once you've put out all that money. It is a complete scam, like mowers financial. I hope that these people get put out of business, be certain that you always ask questions and record your telephone calls. Best of luck to anyone that deals of these dumb-asses.
I'm sure this is a good company. So far as being a consumer absolutely terrible. They are calling you requesting the payment Should you make the payment the day after it is due. Actually what if someone was occupied. You expect everyone utilize automobile pay and to pay you the day of like pulling teeth, but getting very good customer support is. I really hope your not hoping because since January they've experienced every excuse as to why they are not currently reporting to the credit agencies to improve your credit for this particular company. I adore my could am but it's not worth working with them.
My encounters with Roadrunner employees have been excellent. They've always been incredibly valuable if I have had a question or need! Sean, our rep, has been particularly helpful! He always makes himself available when we want him and goes above and beyond answering my questions. It is so pleasant to have a choice for Sup Prime customers. I really get excited with them when we get an endorsement. My only"complaint" is the uploading procedure for stipulations etc is a little time consuming. It'd be nice to have the ability to upload all of docs collectively as opposed to separately.
My experience with roadrunner, one minute I had been accepted and the next moment I was not. The reason they maintained they didn't approve me was because they said they couldn't verify secondary earnings for me, they approved me first and although my percentage of income was confirmed. They claimed they had to verify the secondary. I was refused by them when it's said that you don't have to disclose income but it could be used/considered. This was after they had dealership send all of my files which included my driver's license, so I stand by my belief.
Wecould not be more happy with the new programs they have rolled out over the past several months and've partnered with Road Runner for over a year now. The dealership has been profited by the new programs and helped clients get the units they need. From turning into a lender to enlarging the units that RR will fund, Can Am, it's been great. With the help of Diana, our regional sales rep, she has gone over and beyond and could not be more happy to have her. She's a Terrific advantage to Road Runner. We're looking ahead to see what else RR has to offer.
My name is Melody Calcano. I am the Finance Manager in Maximum Motorsports in Riverhead, NY. I can state that I highly recommend roadrunnerfinancial.com to any Dealer looking to increase sales and revenue. They are a joy to work with and finance extremely quickly. We sell fun here at Maximum Motorsports, and roadrunnerfinancial.com has made it that much easier for us to make more people happy riding out on their dreams' bicycle. The only thing I wish for Roadrunner Financial to do is partner. That will make them complete!
I'm having the exact same problem as another reviewer. This company was great if they were partners with SST and now they do not report to the credit reporting agencies. I was constructing my credit up great and now my score has dropped far down. They give me explanations since Nov 2018 and still have not fixed it as of almost April 2019. I plan on purchasing a few more bikes shortly. I won't allow Roadrunner to possess my business. Please note Roadrunner, this is how you lose customers that are great.
I loved this finance firm they reported that the accounts and until his billing firm SST dropped and I can't get Roadrunner to report to the credit bureau I can continue to build my credit. I have called and emailed dozens of times and nobody answers emails and all they say about the calls would be that they're currently working on it. Come on guys it has been 5 weeks! Look after your customers and help protect their credit score!
Would have been 5 star, since they do give immeidate responses on approvals and deal contracting and structuring are great. HOWEVER, within the last several weeks coinciding with their BRP Leasing and BRP affiliation, they're slow on clearing stips POI. This is worth two stars to the rating, since it slows down Finance, the client, the sales team, impacts client satisfaction, etc. 100% unacceptable. Staff up, and do it.
I've been trying to produce a payment. The only option is to cover over the telephone for an extra fee. I have known and was told you cant use your mobile phone. So I logged onto the woman and a computer on the telephone had me clicking to advance. "Ok, click on the red dot over the guy in the blue shirt". I eventually got my accounts created but the site would not advance to the display. It is by far.
We use Roadrunner Financial everytime a customer would like to finance a product that we sell. The convenience of knowing an answer of approval in minutes is exactly what its all about. The ease of having all the documents sent to our email is quite convenient as well. We can have a customer that is prime out and in in about 15 minutes. Together with other company's it work like this.
I was advised I was pre-approved and just wanted to send in my information. My information was sent by me and never heard anything back. If I wasn't accepted they would at least have the decency to inform me 18, I figured. I'm glad it worked for others but I'm not pleased. However several days later I was contacted and was approved. Rush to my conclusion.
I took a Loan out through road runner to Assist my Charge They Then change companies or Some Thing close my count hurt my Charge now they Are not reporting to credit anymore Hoping to buy a house and they screwed me do not use this company they Aren't even reporting Today and I can't Receive a call back
Don't use if you are not fond of automatic drafts you'll be called the day of, and each and every day afterwards until payment is made. This can be aggravating for people that get paid biweekly and pay dates fluctuate and to Prevent additional problems or overdraft fees I choose to not utilize payments
Communication is essential with these kind of bargains and Roadrunner is the best. It's great to be able to send a message and not have to pick up the phone! The Octane Platform is amazing and everything works! Our clients love the kinds - ! A pleasure to work with!
I believe the idea of the procedure being faster is great. However, I think a few of the procedures are clunky and very time consuming. Verifying income take a while. I believe having all underwriters and financing department's on precisely the page could be useful.
I am a dealer and has been very impressed with the customer support provided for both my customer and me. I was walked to ensure I got all of the paper work completed. Once all paper work was turned in I got financed almost immediately.
Many sub-prime lenders promised much. RoadrunnerFinancial, however, differs. As a matter factthey are one of our 3 creditors! Excellent platform, great communication with the lending group, great followup, and very speedy financing!
Road runner made funding easy even with challenged credit that I was approved with great prices. Payment is easy and quick and customer support was very helpful when I asked for advice regarding my policy. Great job Road Runner!
As a business owner It is wonderful to have this resource for clients who have less than stellar credit and for those with charge that is presidential, their choices are better than most lending company's I have worked with.
I had a few problems with the site, and gave them a bad review. They waved for paying on the telephone, the charge and moved to help me, however they do charge a fee. I'd give them 4 stars but for for this matter.
Fantastic company with great people. We've used RoadRunner for a little while now and they've always been easy to use and more easy to achieve when we need them. I strongly recommend Craig Knoll & his team.
I ABSOLUTELY recommend roadrunnerfinancial.com; good rates, fantastic support, very simple to browse through their website, and just as easy to get funded. Utilize this company!
Joshua Norton has been powerful in getting our loans! He REALLY makes a huge difference! A true advantage to Road Runner Financial! Chris O NASH Powersports Scottsdale AZ
I've been doing financing for over 8 years and Roadrunner is hands down the easiest platform to use. Funding is fast and the customer service is outstanding.
After difficulties, Debbie helped solve the issues and contacted me. Very friendly and understanding. Thank you mam! I would suggest you to friends!
They get deals the door might have walked out with no. They are easy to speak to. Sometimes getting all of the stips approved can take a while.
Fantastic Finance company friendly and steps! Other than that no complaints although Requires a little additional time for stips to be reviewed!
Roadrunner is easy and very easy to use. Approvals are extremely simple to edit. Funding happens quick! Enjoy using Roadrunner!
Thank you for financing my atv. When my own credit union wouldn't. Look forward to having you fiance my vehicles again. MAGA
We've been able to boost units offered! Easy to use,from application submitting to financing and loan process.
QUICK RESPONSES AND FUNDING.Every person I talk to on the telephone is extremely nice and knowledgeable
The loan process was Dreadful as a Company owner I was Ashamed to Perform a loan and took three hours
Roadrunner is an excellent creditor who is very responsive and very easy to work with. Five Stars!
Really like using roadrunnerfinancial.com!User friendly and incredibly friendly staff!
Horrible customer service! Very rude and they hung up on me for trying to ask a question!
I enjoy using a lending partner like Roadrunner in my side. You guys do a fantastic job!
Great experience every moment. Everyone has always been keen to help win the offer.
Among the banks that are most easy to utilize. Speedy and always great service.
The ease of procedure is fantastic! Customer support and response to questions.
Everybody isn't hard to work with and their method is getting better every day.
Much more procedure than the last time that I consumer Roadrunner. Thank you.
Fantastic user experience! People, can tell they love their jobs! Thank you
Easy to submit, quickly to find denial or acceptance AND FUNDS QUICKLY!
Lender for sub-prime consumers. Easy to work with. Fast funding
Simple to Distribute stips, approvals and contract service
The Acceptance experience is a bear, the funding of deals
Fantastic customer service, funding that is quick, easy to use.
Love working with Roadrunner!Quick and fair. No tips.