I'm in the restoration business. Aramsco was contacted by me. Comfor a flooring removal machine's purchase. They arranged financing through marlin, in what they called a reasonable financing contract. In my eagerness to purchase the machine, I didn't read the whole contract. Like so many posts here, I discovered I was being billed for insurance (which covers them only, at an outrageous rate of 75% (annualized) of their monthly payment. They added taxes fees for which they refused to provide proof of payment, and taxes on the insurance fee. The State of Florida imposed the tangible taxes on the equipment as well, as I couldn't prove they made the payment . I tried to get this resolved over two months, with no success. They registered a UCC-1 form (i. e. lien) with the State of Florida, to make sure that the machine will be compensated for before discharge. But they filed the form that they claim the rights to all invoices generated by my company. As a result, we cannot use capital funding companies to buy our invoices, to keep enough cash flow to meet our obligations: (such as the payment of payroll & the monthly rental fee). They are completely uncooperative, even though they've provided letters of subordination to other companies in the past for the purpose of bill factoring. Buyer beware! Exhaust prior to engaging this provider all avenues to obtain funds. The flooring system first price: $35,000. Payments year-to-date (excluding this month, which we may not be able to cover ) $29,432. 24. Pay off figure now: $20,839. 10. Complete $50,271. 34. Tony Soprano could not make this profit if he attempted. He can learn a great deal from Marlin!
I'm not certain where to begin and I understand I'm likely to run out of space. I worked with Jennifer Patton and she ROCKS! She had been with. She helped me every step along the way, kept me educated, answered every question. In my situation, she pulled a bunny out of the hat. She got me helpless when everyone could not do it. Her people skills are amazing. Great voice, pleasure to converse with. She went far above and beyond to see to it that I got taken care of. I really could go on. She should be tops in Marlin or even the owner. She deserves a substantial increase in income, just letting all you people at MarlinCapitalSolutions know. She is the individual that would create company just. I would recommend her to anyone and I'll do so. I wish she lived in my region. I would really like to treat her and her loved ones to a dinner. I will go my future desires in funding equipment. Folks like her a few and far between. I loved the experience and never was I left in the dark. She kept me updated on every detail. Hats off to you Jennifer, could not have gotten this and couldn't be happier. Customer service rep on the planet. Thanks again. soooo much. Shane Lindsey Salt Lake City
Definitely the worst I've ever dealt with. hands down. The customer Service is awful, only setting up my accounts and receiving the equipment financed was terrible and then they took about 3 weeks to get everything squared away with all the gear makers. I went with the 12 month funding to save some money on"interest" Payments were put to be $9xx. Xx and on the payment. And then out of the blue, I get a call saying they awakened and my payment went to be a tiny bit longer. So I am unhappy at this time already. First payment comes around and I got charged $1,2xx. Nearly $300 more for a fee that is hidden, xx. 2nd month comes around, wasn't notified that a payment was being processed, but partially my own fault since the funds were not available, they called me regarding the situation and got it handled, then she informs me, since there's a late charge, we will now be charging you 1,1xx. Xx for your payment. One thing after another. The company is a scam. Will be paying off them and making sure to receive my review out there and warn some other businesses who will be looking for equipment funding. Business is a joke.
I've done business with Marlin on many occasions. Every man I have encountered to be caring, courteous and upfront about my organization has been located by me. We're very small (no employees only family owned and operated) and we have never felt like we did not matter. In my sales rep Jennifer Grisolia to the different account managers I have worked with the past 2 years (Angela D and Annette Hawkins) I get top notch services. These ladies have repeatedly gone beyond and over for the company. I believe if more folks took the time to share the great that's Marlin, their evaluation would be greater. We are a society that are rarely as fast to recognize the great as we're the disappointments. If you are thinking about Marlin for your business financing needs, I give them 2 enthusiastic thumbs up! I can not speak I can only tell you as to my experience was different then some of the testimonials I continue to receive and will use them again should the need arise without any reluctance I have received.
What an AWESOME Company to deal with.I have been working with Marlin Capital Solutions for 16 Years because they had been Horizon Keystone! And I must say by way Natalie Stone is with. Natalie is available at all times of the day and she has gotten back to me! She's followed up for Sold Jobs because of her ups and our HVAC Clients. Our Dealer had given up on And saved the day for our Business and the Dealer to market greater HVAC Equipment! To get a Diner that could not in the time afford it. However, with Natalie performing her great work as always and dazzling the Client sold the job! She's helped another dealer close a job to get a Church! And she is always available and functions to the Contractor. And also makes the end user feel comfortable and seals the deal! I would HIGHLY Recommend her to anyone and she will assist you and show you how to sell more, if you listen to her! So that you make more! Believe me she's the finest in the Business!
We've been working with Don and his Staff for over a decade as a Trader for Marlin Equipment Leasing.They have always provided outstanding service for an excellent product. Their staff goes beyond and above with every trader and client. Highly Recommended! ,10/17/2019 00:00:00,11/23/2019 21:04:35.300575 58848,296,Maria Jimenez,5,"I was a first time Ulink customer and had no problem with the support, the recipient got the cash instantly. But I had some issues with the $20 gift card payoff so I can't receive the gift card, there is something wrong with my server. So ask for assistance and I have to call the customer support, they tried to figure out what was wrong until eventually I spoke to Antonio. He was persistent, patient and quite helpful and did his very best to contact me updates about the gift card reward issue. I obtained my gift card and thank you very much for making my day! I'll definitely recommend you to family and my friends.
To Whom It May Concern: the business was represented by Matthew McCormick and we'd like to honor his own efforts with our 5 star rating of the company. Matt was professional, courteous, patient, coming with answers our question to all. We felt as though we were from the touch with Matt in good hands and he proved us directly. We'd recommend Matthew McCormick of the contacts as one. Matt's demeanor was warm and inviting making us feel like weknown him for many years prior and perhaps'd met before. Matt was thorough and handled our inquiries easily. Clients we're satisfied and we look forward to sharing our experience with family, friends and many others who are searching for a financial support version and doing business. Carlton and Violet Thompson - MMD Properties Management, LLC
There are two reasons that I'm a commendable review. I was in the fund industry. I have done trades with Eric. The 5 stars has been earned. He was polite. That is very important to me personally. He was efficient. My time has worth. I don't like searching someone down rather than getting return calls. Deals were done immediately and efficiently. He was knowledgeable and he was able to present alternatives during a telephone call that allowed me make conclusions. The fund arena, especially leasing firms, are usually full of pompous and also less than employees. Eric excelled. No B. S. Truthfully, once I am likely to lease something, I make one call. to Eric. And he is called by me before I purchase. Outstanding all around and highly suggested.
After going thru fund firms for my equipment $ 4K I attempted what they wanted from me and following this place I said You Know What? . Pay for it out of pocket, save the interest AND TIME and get on with business at hand so I really did just that. You want hassle free? Finance it out of pocket, save money and be at no ones mercy. Send us this / Send us / I mean come on! I've got several referrals and credit of previous paid in accounts and on time. Their hands right ceased . I'm a self made man! Bye Bye Marlin Capitol as your fast financing turned out to be nothing but a hassle for me,,, and this ladies and gentlemen is"My Opinion" because they requested me to voice on peak of the webpage. There it is! Your opinion may be different and that's OK
Being a business that strives for attention to detail in addition to efficient & prompt customer support; we feel that working with Jennifer Patton has helped us take these virtues to all of our clients for she shares those exacts traits in regards to taking care of our customers. She stays making the work procedure smooth & efficient and is constantly going the extra mile! And of course the fact that in the event that we need any additional assistance, the Marlin team as a whole, isn't hard to communicate with and has served at our company's accomplishment. Always a pleasure to work with Jennifer and her staff! - Luis Recendez : Automotive Equipment Specialists
I had been known Marlin to help furniture for our move and fund a new phone system. We're a travel management company with 50 people. I had been fortunate to have Natalie Stone direct us throughout acceptance, the application and funding process. I cannot say enough great things about her, Marlin is quite blessed to have such a thorough, intelligent, comprehensive and responsive BDM. She made it simple and it had been much appreciated, as we had to move our entire operation. Thanks to Natalie, we got it done. I would not hesitate to seek or recommend Marlin for my business colleagues. Mark Southgate President Tzell Travel Group - Long Island
The best in the business. I've been funding with Marlin within the past Three years to get new products and expansion of my area. My Martial Arts company isn't a company that traditional banking looks. Marlin has a different strategy in the way the assess Dept worthiness and revival. Assembling the connection is Significant if there's absolutely no trust, but where can one begin. Marlin is my go to bank when I need leasing and financing equipment. No hassle and fast turn around. Because my demands are understood by her, I work with the exact same person each time. Calvin Chin President and owner
I'd love to have a little time to share my appreciation and thanks to his finance staff and Jim Wall . Jim recently supported me along with my firm with another loan as we've worked with Jim and he was the first I reached out to for support, counsel and advisement. I recommend Jim and Horizon based in my 32 years expertise and am a CFO for a large commercial real estate firm in Atlanta. Jim underwrote and funded our bargain within 24 hours of my very first contact. I will reach out to Jim for all my future funding needs and will recommend to all our clients, colleagues and vendors! Kudos Jim.
Generally delighted with your service but was frustrated at the quantity of time it took to lately drop an application that I made for a client of mine to lease purchase a piano. I had been told I would get an answer by noon on Thursday April 5, 2018. I tried to achieve your representative Friday and Thursday April 5 April 6 with no touch. I talked to him April 8 and was informed that he had been out of the workplace. He didn't inform me that he would be outside. I was advised that the decline was due to tax exemptions of that the validity is questioned by me.
Over the past 2 years, I've received equipment loans from a partner source of Funding Stream (Marlin Finance). I'd discovered them to be just and reasonable when purchasing new gear. Other"working capital" companies I'd worked together with charged outrageous fees (over 30 percent ) which hurt my company until I paid off them. With the extra capital I was able to obtain from Funding Stream, I am in a position to hire an employee to take over operations management. This may enable my earnings to grow and, finally, contribute to greater business.
This past year I worked with Bernadette on an equipment loan to get a new item of gear. She was excellent and made the process smooth and easy. After paying off this loan, I managed to grow my company with all the assistance of Paige A. She coordinated a gear loan where providers and different vendors were used. She has been able to quickly get everything wrapped up inside only a few days and is incredibly receptive and knowledgeable. Apparently Marlin does a great job because my experience thus far was phenomenal!
The Customer Service is horrible. First of all it's not possible to talk to a human being, you call and leave messages NO RESPONSE. Send an email it takes at least 72 hours prior to getting a response. Then they send a reply from a email that sends an automated response that states it will be 72 hours before they reply. I have been trying to acquire the MyMarlin account setup so I can see my invoices for more than a month with no gratification. JUST HORRIBLE! But have a past due bill and they'll hunt you down.
I'm very happy with Marlin Bank and their Funding Stream process. I had a committed rep (Patrick) most of the way and frankly I couldn't be happier just how everything was. Patrick was there every step along the way! Great job! I get a lot of offers from the mail all the time for capital loans etc and Marlin was a bank we used before so I felt comfortable going throughout the procedure although I was a bit skeptic at first but what went seamlessly, everything that Marlin said they will do they did it. 5 STAR!
Just like most companies, a company is only as strong as its workers. My usage of Marlin is powerful for my working relationship with all our rep, Loretta Troiani. Loretta is what every company looks for: timely, thought but above all, genuine. She does what she says she will, she manages bad news as well as her people skills would be the very best of any of the numerous vendors we use on a regular basis. We really love working with her. Marlin ought to be proud to have such a representative such as Loretta!
Hello it has been a fantastic pleasure. Mr. Frank Genther he provided excellent customer service he was really considerate and he's this kind of humble Spirit about himself. With me step by step he work he made certain I knew what went on and he would give me day. He is highly recommended by me because of his for another assignment. Mr Frank Genther knowns his occupation and that is what made the difference again I want to say Thank you for a job well done. Pastor Tony E. Reddick
Call or I have tried multiple times to have our account updated/corrected and finally had to get our vendor. The incorrect lease was eliminated from our accounts and it's taken months (since Feb) to get this taken care of and remains in the process of being repaired. Of course now I get calls and the week before. Trying to be patient as Marlin gets this error but I want to go back to lease and be done with this. Really don't know why it's taking this long to get adjusted.
I would have received from the business I'd have taken out a loan and purchased my own machine rather than need to deal with them, if I'd known the kind of service. They've an extremely slow review procedure; I had less problems purchasing a $40,000 car than I did a 4,000 utilized copier. Their customer service is dreadful. I received mails regarding invoicing, I asked a call back and never received any calls and would acquire mails that were rude and condescending back.
She goes beyond and above to find the best options for your small business although tami is an incredible person-she not just cares about her clients are treated. She's one of the very hard working, honest and helpful professionals that we've met with while attempting to start up our new quick communication is top notch! Her character is phenomenal and she is really simple to work with-I would recommend repeatedly her to anyone that needs business growth solutions.
Natalie Stone shown superior cuatomer service throughout the financing application process from begin to finish! Her ease by means of this procedure made me less anxiety and she was able to provide me with funding terms that met my needs. Not only was the procedure simple but Natalie was professional and prompt in her communication. I do not know what I would have done without being introduced to her staff and Natalie! Many thanks and keep up the fantastic work!
After years of laying out cash to cover my job computers I made a decision to lease-purchase this moment. Marlin Business was assigned as my financial partner. Because the pc I leased had some adjustments before delivery, Marlin Business took this into account and waited to get my product to be delivered. They corrected my payment period to signify this. I have a lease and am extremely delighted with their services. I will likely lease from now on.
This provider takes a lengthy time to get back to me in relation to concerns or questions. We 've had issues and also charged a fee which was never discussed from the contract. Then we had been charged a late fee because they got our speech incorrect, when in the contract that the address was right. They waived the charge but its just so tedious. Unfortunately, we were not the people who accepted this arrangement, it was still another workplace.
Quite happy with the whole process. Vincent Capriotti was excellent. He made the effort to provide communication between Marlin, myself and Ron's Toy Shop Manchester NH in which there is a brand new contractor trailer comming from. It would be fine if Marlin offered some alternate financing/leasing options that were reduced percentage and or provide purchase out with a few savings incentive. Thanks Marlin for helping me acquire essential gear.
It appears there's not any grace period for invoices being paid. I realize you want to keep things present but we have several properties and email is slow to get to the office of the Controller. I think as long as we are a customer in good standing one missed cycle shouldn't deserve then and a late fee tax on that. And when was it ok to charge tax? Also, I'm doing y'a service and Trustpilot needs me to accept their own terms and conditions.
I made one phone and in 1 week I had my requests met with minimal or no stress. Cathy was not professional but a joy to use. She had been detailed but not annoying. She was patient and was respectful when I messed up. Her staff were on job and all knew what was expected in each level. Thanks for working with me personally, so much. I had an equipment financed by Marlin Bank but was not aware of all they provided until I spoke to Cathy Ada
Everything seemed simple and easy. The I got the bill, I was charged on the equipment for Insurance. I wasn't advised that insurance was needed. As soon as I tried to contact via email I did not get a response. Ever since then, I sent the information in using a payment have placed insurance on the gear and deducted the insurance payment from the announcement. I believe there was a bit more communication required to the problem.
Very hard to get them to send the agreement with interest and terms stated and not 100% clear about fees such as the initial contract setting up fee. I've requested my arrangements occasions and they have not sent into us and it has been around a year to get you personally and then asked again and it's been over 2 months. Since the invoices are extremely uncertain to what my percentage speed is, I needed them. It doesn't state.
I worked with Kyle Long.I would strongly recommend dealing with Marlin Capital Solutions as well as asking for Kyle. He was very careful and accessible to assist me with my gear business with organizing and questions. His follow up and up with explanations and suggestions was friendly and professional. Engaged and Really concerned with the job at Shalom House DBA Shalom Transformational Services, Shalom Food Services.
I have been working with Marlin Capital Solutions now for several years and Natale Stone. I strongly recommend this company for your leasing requirements. They are at the top of each job and the turnaround time is for getting funded, fast. Natalie is there always to answer all your questions and walk thru any paperwork that needs to be achieved promptly., Can't say anything great things about the company and Natalie Stone.
It was a smooth and effortless process financing our waste oil burner. I had been at the propane company and it was a hassle just getting propane from this trader, I called the dealer for its waste oil burner that they called me to Marlen and at that time I was back at my store I purchased my heater and was approved to the finance of the heater. The time was fifteen minutes whatsoever. I'd say this was an experience.
Funding flow is a superb product in comparison to other companies offering funding products. But, one of the shortfalls from the industry as a whole and perpetuated by Marlin is a disclosure of the price of this product and daily obligations affect the price of the goods and also the interest. Further, there now (to my knowledge) is no way to register in and determine the balance of your loan within an easy way.
We'd been going thru another businesses to receive our loan qualified for the gear that we always wanted to have and only marlincapitalsolutions.com was able to find us the money that we needed. Fast, efficient and superb customer support professionals helped us out on this trip and we finally got accepted. Designers and our technicians are so pleased that we managed to do this. Due to Marlin Capital Solutions.
Marlin is so easy to use! Lisa Haught is AMAZING. I've dealt with this company on numerous loans and equipment funding. She consistently ensures someone follows me up, if Lisa is not going to be available. Lisa is educated about my loans and helps you to quickly get the ball. I thank Marlin enough for the funds to continue to cultivate my small business and assist us not only be good but good.
We started buying software and gave deposit. That they backed out to not take action, after three and dumac payments and no equipment moved to our business couldn't provide software. Returned the cash since may 22nd still trying to receive our money back from you. With every Monday check is in the email. Brian Holmes Brickhouse billiards 3707 brewerton rd syracuse my 13212
Marlin is among the financing companies. They make the process easy, have always delivered everything and their prices are among the finest in the business, similar with tier creditors. They have always beaten their contest hands down and make doing business a pleasure. I used Marlin and continue to use them and expect to continue this long standing business relationship.
Loretta in Marlin Capital Solutions was fantastic!We had a quick turnaround to meet a short term capital demand. Loretta jumped into action and within hours, our term capital need was fulfilled! It takes a team and MarlinCapitalSolutions has a incredible team. They are professional and responsive ready to help in your success. Thank you Marlin Capital Solutions!
My loan procedure was simplified and done in the most professional way. Lisa Haught kept me informed with what handled it without loads of paperwork and time consuming questions and had to be achieved. I was approved for my qualified amount and funds were using a qualifying revival amount the following day, in my company account. Thanks for helping my business benefit.
5 Star - Loretta Troiani has been our contact man for several years financing gear loans for our law firm with Marlin Business. She has always been helpful, courteous answered all our questions and provided excellent service. I would suggest Loretta and Marlin Business to anyone. Barbara Casale Office Manager Fronzuto Law Group 200 Browertown Road Woodland Park
This was my first fund deal in several decades, and my experience working with Natalie Stone. Natalie was helpful and made the whole process painless. I haven't contemplated financing for my customers for a time, but my experience changed my thoughts - this options will be offered by me to all my customers. Looking forward to working with Natalie at the future
Simple to get funding, but it is as the Bible requires it. "usury" for certain. They haven't gotten 1 bill correct. They were nice enough to work for them fixed but there is NO grace period. After waiting a few days to make a correction, Thus I could cover on line, once I circled back I ended up paying literally 2 day later due date and the fee has been $185!
Irene Duffy is the very best! Our women-owned company worked with Irene Duffy to our loan and had an incredible experience from beginning to end! Irene was responsive knowledgeable, and interested in helping our business. She identified an area which would help us improve our D&B evaluation and went over and beyond! We recommend working with Irene at Marlin!
Paige Agresti offered our school timely communications the expertise and diligence. Steps on our own behalf and her supports were much valued. What was a thing became a effortless and smooth transition to her customers as a consequence of the commitment of Paige. Erie Day School is grateful for your management abilities and attempts , Paige! Thank you!
I have been working with Mark Hodges for a couple years now and he ALWAYS comes through with a killer speed, and fast funding that was super! I appreciate his honesty and stellar work ethic, even putting in late hours to adapt my West Coast time zone. I look forward to working with Mark, and MarlinCapitalSolutions for a very long time to comeback!
Working with Natalie at Marlin Capital Has Been a good experience.She worked with us each step of the way including helping solve a vendor issue while we were ordering. The summary of the experience I can give is that I'll be contacting her for future equipment funding in the brewery and could suggest both Marlin and Natalie to others.
Marlin Capital solutions provided furniture payment aid with service and quicker turn around. The customer service was wonderful and the folks were agreeable to work with. They worked tirelessly to be sure the payment was received by the seller. Highly suggested for SMB who are searching for partnership on payment solutions for vendors.
My Account Rep. Jay Strodel has constantly be quite valuable and has explained everything thoroughly. He made purchasing our colour copier a purchase that was very straightforward. He helped me with comparing color to black and white, to be sure I was receiving the very best product that could serve my needs, for a very reasonable price.
Marlin is a nationwide provider of capital solutions to small businesses. For over 20 years, Marlin has offered lending products directly to small business owners as well as financing programs to equipment manufacturers, distributors, dealers and others. Marlin and its wholly-owned operating subsidiary, Marlin Business Bank, are publicly traded (MRLN).
Contact:300 Fellowship Road