LoanMart Reviews: Pros, Cons, Are They Legit (2025)

Customer service is fantastic. I obtained my approval email told me to phone and speak to understand what files I needed to send in. I called and the rep was very fine explained process and welcomed me to loanmart. I was sent an email w that the docs I had to ship by him. I sent everything and called them to ensure everything was received. The rep explained that he was getting my loan docs ready to be emailed to me for signature. I waited three hours and nothing. I finally called them back and was told my loan wasn't approved after all. I didn't receive any email. So I might have waited all day waiting for my files. They really ought to be certain that you qualify before wasting your time sending bank statements and your id's.

Kyle was very helpful, friendly, professional. I have been receiving Loan Mart mails to receive funds but did not need it. A month until my Aunt Dolores at Santa Fe NM, passed away. I called LM for loan amount. I managed to drive there, with my two dogs,rent motel and also take care of Aunt Irene. Replace two bed mattress, although dirty carpet, clean yard and groom with her dogs which were in desperate need. Buy groceries, and cook and bake food . I never expected the support and understanding from a loan rep. but I did. Thank you so much. XO

I want cash for an excursion and Loan mart came on a Saturday through last second. I was assisted by adrian then Priscilla in person. Together they made for a trade that was very swift and pleasant. The workplace is pleasant and convenient off the highway 405. For what I wanted it worked perfect for me.

I attempted to borrow money and that I was taken advantage of. The interest rate was 15% and they loaned me $5000. The origination fee was twice up to Loan mart and they ripped me off! Consequently I return to Loan mart and now helped me get a $10,000 loan at interest From now on I'll go

Priscilla & Melanie are extremely beneficial! This was my second time taking out a loan in Loanmart and the two times I was welcomed very kindly by the Desk but I believe customer service is everything and those girls do an excellent job! Thanks again!

Javier Maderos was very helpful. He was able to supply the loan and good service to me which I need. I arrived into the office to pick up my cash and the woman in the front office was very considerate and friendly. Priscilla made me feel welcome.

Quick and Simple!

I was very very surprised of the customer support they gave me. They were hands down the informative and funniest company I have dealt with. They reminded me to validate my parking that they care a good deal.

The Staff here's sooooo amazing and helpful! They answered all of my questions and helped me out tremendously! They had been kind and patient and I would definitely recommend the Van Nuys Location!

I recently took out my instant loan with LoanMart. The team is courteous and professional, and have clarified the loan procedure in detail. I would highly recommend 800loanmart.com to anyone.

Very nice staff who was accommodating and kept us educated through the process. A massive stress relief during a tight time. Would definitely do it again - glad my husband had the idea!

The procedure og is easy and fast. The team is outstanding. & thanks that are exclusive. To Precilla she assisted a lot gettinh the process performed Quickly.

Choice that is Good when you want some cash fast. I saw a couple of people helped by this. I would rather borrow some money with my car than have to sell it!

I managed to find a car title loan quickly The staff was professional and friendly, overall a great service and I would highly recommend 800loanmart.com!

I attended loan mart Irene and the one Sherman Manner was helpful along with Fantastic provided All of the answers I Needed to get to me

Easy quick and very helpful! If I want money 11, I will definitely come back here. Thank you

Quick that is easy and very helpful! When I need money ever 12,, I will definitely return !

Thank you so much priscilla for the aid. Great custumer service helpful and nice.

Fantastic experience. Very quick and reliable. Thank you for your help Priscilla

The process made easy with the help of their workers and was fast. I was helped.

Alex and Veronica amazing I appreciate you all so much thank You.

Extremely delay on getting the prqocess no hassle. Fantastic support.

Everyone of your employees were so helpful. thank you

Caring for my needs was a pleasure working with you!

Happy with our service. Priscilla was useful

Very helpful, friendly and speedy support!

Steve and isa were both fantastic!

Good customer service